FAQ
How do I adjust the auto-off settings on my scale?
What should I do if the charger is lost or broken? How can I purchase a replacement?
Can the scale display measurements in 0.01g increments?
Due to sensor limitations, our scales are not able to display measurements in 0.01g increments. We apologize for any inconvenience this may cause. Currently, we do not offer products with that level of precision on overseas, but it is part of our future product plans. We truly appreciate your feedback and support!
Can it measure in milliliters?
Our Brewly Timer Scale can accurately measure the weight of both water and milk. Since water and milk have different densities, the corresponding milliliter (ml) values will also differ.
Brewly features exclusive, dedicated sensing modes for water and milk, allowing you to switch between them for precise liquid measurements. This ensures that whether you’re brewing coffee or preparing recipes, you always get the most accurate volume readings for each liquid.
Does it have a tare function?
All POLIT electronic scales are equipped with a tare function. With a simple press of the tare button, you can reset the weight of your container to zero, allowing you to measure only the weight of the ingredients. This feature makes our scales easy and convenient to use for cooking, coffee making, and daily tasks.
Is the display backlit?
Yes, all POLIT electronic scales feature backlit displays. The Brewly series comes with an orange backlight, while the KT-66, SUN series, KOIN, and KPT series are equipped with green backlights. You can adjust the backlight duration according to the instructions in the user manual, ensuring clear readings in any setting.
Are all Scales models waterproof?
Which scales models have rechargeable battery options?
Currently, our rechargeable models include the SUN, KOIN, POKA, and KPT EVO series. These scales are equipped with built-in lithium batteries for your convenience. For further information or assistance in choosing the best model for your needs, please refer to the product descriptions or contact our customer service team.
What should I do if my scale is broken? How can I get it repaired?
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